FAQ
Can you post out my Reservation Service comics?
Yes, of course! Just contact us via shop@proudlion.co.uk and we’ll make arrangements to send you an invoice that you can pay online.
We currently use exact weight postage via Royal Mail Tracked or Signed For up to £6.50. For postage over £6.50, we cap it at that amount and instead use Interparcel to ship within mainland UK and Northern Ireland (please note we do not ship internationally at this time).
If you spend more than £100 you may qualify for free shipping (see below).
If your order is larger than normal and requires more than one parcel to ship, we may need to invoice you for additional shipping. You can also collect your order from our store free of charge.
We do not knowingly use Hermes, or DPD Local for our shipping.
Which payment methods do you accept?
We can accept cash and most debit/credit cards in-store. Please be advised we do not accept cheques.
Do you offer NUS / British Armed Forces / Blue Light card discounts?
We do offer 10% off for NUS cardholders, Blue Light cardholders and British Armed Forces personnel in store, but this is limited to items that are not on promotion or otherwise reduced.
Our NUS discount is now available online (use the code NUS10 at the Checkout; cannot be used in conjunction with any other offer), but a valid student card must be produced when collecting items.
Are reduced items faulty or second hand?
None of our reduced items are second hand, and all should be in perfect working order. There may be price stickers, or minor residue from removed price stickers, on the packaging, but every care is taken to ensure you receive an item that is of comparable quality to a full price item. We hope you'll be happy with your purchases.
Do you buy pre-owned merchandise or comics?
We are not interested in second hand or pre-owned items, thank you.
Do you have any vacancies?
We do not have any vacancies at this time. Thank you for your interest.
Please note that we not accept CVs to hold on file.
I have a question not answered here.
Feel free to contact us at shop@proudlion.co.uk.
Yes, of course! Just contact us via shop@proudlion.co.uk and we’ll make arrangements to send you an invoice that you can pay online.
We currently use exact weight postage via Royal Mail Tracked or Signed For up to £6.50. For postage over £6.50, we cap it at that amount and instead use Interparcel to ship within mainland UK and Northern Ireland (please note we do not ship internationally at this time).
If you spend more than £100 you may qualify for free shipping (see below).
If your order is larger than normal and requires more than one parcel to ship, we may need to invoice you for additional shipping. You can also collect your order from our store free of charge.
We do not knowingly use Hermes, or DPD Local for our shipping.
Which payment methods do you accept?
We can accept cash and most debit/credit cards in-store. Please be advised we do not accept cheques.
Do you offer NUS / British Armed Forces / Blue Light card discounts?
We do offer 10% off for NUS cardholders, Blue Light cardholders and British Armed Forces personnel in store, but this is limited to items that are not on promotion or otherwise reduced.
Our NUS discount is now available online (use the code NUS10 at the Checkout; cannot be used in conjunction with any other offer), but a valid student card must be produced when collecting items.
Are reduced items faulty or second hand?
None of our reduced items are second hand, and all should be in perfect working order. There may be price stickers, or minor residue from removed price stickers, on the packaging, but every care is taken to ensure you receive an item that is of comparable quality to a full price item. We hope you'll be happy with your purchases.
Do you buy pre-owned merchandise or comics?
We are not interested in second hand or pre-owned items, thank you.
Do you have any vacancies?
We do not have any vacancies at this time. Thank you for your interest.
Please note that we not accept CVs to hold on file.
I have a question not answered here.
Feel free to contact us at shop@proudlion.co.uk.
