Please note: we have paused rollout of this service for the time being to ensure our volunteer drivers’ safety.
As promised, we can offer local delivery to supplement our existing shipping options.
Neither Rae nor I are able to drive, so we are relying on some trusted volunteers to facilitate this service. We will be charging a delivery fee to help cover their petrol costs, and compensating their time out of our pocket.
Please see below for the areas covered and the initial delivery costs. Please contact us via email to make arrangements for any order you'd like delivered using this service.
Please note that we will not be delivering every day, but only one day per week to the blue area and one day per week to yellow area. Current projection is Wednesday afternoon for Cheltenham and Thursday afternoon for Gloucester.
We will not be able to give you a timed delivery window, and are likely to be delivering during daytime exclusively, so this service is probably most suitable for customers who are self-isolating and can receive a delivery at any time. We will let you know which day we are coming.
If you need contactless delivery to protect you or our volunteers, please let us know in advance.
Postcodes without highlighting are not eligible for local delivery at this time. Please use existing shipping options.
Delivery charges will not be refunded if there is no one available to receive your delivery. The order will be returned to the shop, and you will be liable for a new delivery charge for any further attempt.
We know this isn't very flexible, but please remember we are relying on assistance from volunteers that we are reimbursing and we don't want to take advantage of their goodwill.
This is a new service for us, assembled quickly to help us all during the COVID-19 crisis, so please be kind if there are any teething troubles.
Please contact us via email to make arrangements for any order you'd like delivered using this service.