Despite all best intentions, sometimes you simply have no choice but to move home. Of course, moving back in with your parents is often stressful, not least because they've turned your old room into a gym or rec room!
Well, here at Proud Lion Comics that's exactly what we're faced with. Due to the pressure of COVID-19, we're moving back into 8 St George's Place - aka Osiris Games - effective immediately.
This enables us to consolidate our cleaning efforts during this pandemic and reduce our overheads so that we can do our best to keep afloat, but obviously its going to be a challenging time ahead for us.
New opening hours
Osiris Games incorporating Proud Lion Comics will have new opening hours starting from Wednesday 18th March 2020. These can be found on our websites, but most weekdays we will be open from 11am-4pm and then 4:30-7pm. We will use the break between 4-4:30pm to have a daily deep clean phase. Updated opening hours can be found on the front page of our websites.
The shop at 8 St George's Place will be closed for half an hour starting at 4pm during the week to allow us to deep clean the store. Our regular cleaning has been extended to include a renewed focus on door handles, card machines, our tablets and computers, and you'll be able to wash your hands with soap and hot water whilst in store. We will also have hand sanitiser available for anyone who needs it. However in addition to this, we feel it is prudent to have an extra phase of cleaning ahead of any evening gaming events for the foreseeable future.
We have had to amend our Reservation Service terms and conditions to insist that customers collect their pull lists every month without fail. Cash flow is critical for small businesses at this point. If you cannot make it in every month - especially if you are self-isolating - please request a monthly invoice and we'll send one over to you.
We appreciate this comes as a lot of you are struggling to pay your bills as well. We aren't suddenly becoming callous monsters - if you need some additional consideration, please get in touch and we'll do our best to come to some arrangement that keeps us all afloat.
Monthly invoices for your pull list can include shipping for home delivery. We can send out your comics via a Royal Mail tracked or signed for service, or using a courier service - whichever ends up being the most economical, unless you have a specific preference. Just ask!
We are just finalising a way of offering low-cost doorstep deliveries of existing stock or pull lists. More details coming soon!
Direct delivery on graphic novels
We recently teased our new Direct Delivery service but as yet haven't had chance to explain further. This is a direct fulfilment service, with graphic novels and manga sent directly from one of our trusted suppliers to your door. Please email us for a quote on any graphic novels you'd like us to order for you. This is a great way to get new reading material and support a local business, and for now we're offering a promotional offer on Direct Deliveries - shipping is just ONE PENCE per book.
Reduced stock levels
Please note due to this move, and the expected downturn in footfall trade due to social distancing and self-isolation, we will be dramatically reducing the amount of stock we hold for the foreseeable future. This means it is critical that you use our weekly FOC blog to pre-order the comics you want, and we will be encouraging everyone to use our Direct Delivery service (see above) for graphic novels and manga.
Our thoughts go out to everyone affected by COVID-19. A lot of small businesses are in the same boat as us - or worse in the case of small theatres, pubs and restaurants - and we urge you all to shop local as much as you can in the coming weeks.
We ask anyone who shows symptoms of the virus to stay away (you're all awesome but please understand why we're saying this) and to act as per the recommended NHS advice at www.nhs.uk/conditions/coronavirus-covid-19/.
If anything changes again as things develop, we will of course update you ASAP - via social media and email where possible.